Terms & Conditions

Last Updated: 26/02/2026
Effective Date: 26/02/2026

These Terms and Conditions (“Terms”) govern your use of stihlshopamberley.co.nz (“Website”). By accessing or using this Website, you agree to be bound by these Terms.

1. Who We Are

This Website is operated by:

Turf Force Limited – trading as STIHL Shop Amberley
Physical Address: 47 Carters Road, Amberley
Contact Email: info@turfforce.co.nz

2. Use of the Website

You agree to use this Website only for lawful purposes.

You must not:

  • Misuse or interfere with access to the Website
  • Post harmful or unlawful content
  • Attempt unauthorised access

3. Product Information

We endeavour to present accurate product details, pricing and availability. However:

  • Errors may occur
  • Pricing and availability may change
  • Images are indicative

We reserve the right to correct any errors, cancel or refuse orders.

4. Ordering and Payments

a. Non-STIHL Products

Products, parts and accessories that are not STIHL branded are purchased directly on stihlshopamberley.co.nz. Payment is taken at checkout, and orders are managed and shipped by Turf Force Limited / STIHL Shop Amberley.

b. STIHL Products

STIHL products and STIHL product categories link to stihlshop.co.nz/amberley. When you select a STIHL product, your purchase and payment are processed on that site in accordance with their terms. We act as the authorised retailer and order details may be shared between sites.

5. Shipping and Delivery

We ship non-STIHL products from our warehouse in NZ.

Delivery terms, costs and timing are shown at checkout and/or confirmation.

Risk passes to you when the goods are delivered to the address you nominate.

6. Returns and Refunds

Returns and refunds are subject to:

  • The Consumer Guarantees Act 1993
  • Our returns process

Faulty or incorrect products can be returned within [INSERT DAYS] with proof of purchase.

Exchanges or refunds for change of mind are at our discretion and may incur fees.

7. Pricing and GST

All prices are in NZD and include or exclude GST as specified.

GST is charged at the prevailing rate.

8. Intellectual Property

All content on the Website is owned by us or our licensors.

You may not copy, reproduce or distribute without permission.

9. Liability

To the maximum extent permitted by law, Turf Force Limited and STIHL Shop Amberley are not liable for:

  • Indirect loss
  • Consequential loss
  • Loss of data or profits

Our total liability is limited to the purchase price of the goods you bought.

10. Privacy

Your use of personal information is governed by our Privacy Policy.

11. Changes to Terms

We may update these Terms from time to time. The latest version will be published on the Website.

12. Governing Law

These Terms are governed by the laws of New Zealand and any dispute will be subject to the exclusive jurisdiction of New Zealand courts.

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