Last Updated: 26/02/2026
Effective Date: 26/02/2026
This Privacy Policy explains how Turf Force Limited and STIHL Shop Amberley (“we”, “us”, “our”) collect, use, disclose and protect your personal information when you visit or use stihlshopamberley.co.nz (“Website”).
By using our Website, you agree to the practices described in this Policy.
1. Information We Collect
We may collect and hold:
a. Personal information you give us directly
- Name
- Email address
- Postal address
- Phone number
- Billing and shipping information
- Order details (items purchased, quantities, preferences)
b. Automatically collected information
- IP Address
- Browser type and settings
- Usage data (pages visited, time spent)
- Cookies and tracking data
c. Third-party information
We may receive information about you from third-party services (e.g. payment providers, analytics providers).
2. How We Use Your Information
Your personal information may be used to:
- Process and fulfil orders
- Communicate with you about your order, account or enquiries
- Improve, personalise, maintain and secure our Website
- Send marketing, if you’ve opted in
- Provide customer service
- Comply with legal obligations
3. Disclosure of Your Information
We may share your information with:
- Service providers (payment processors, delivery/shipping partners)
- STIHL Shop Amberley partners
- For STIHL branded products, orders take place on stihlshop.co.nz/amberley and involve shared order data for fulfilment and tracking.
- Legal and regulatory authorities
- Marketing partners, if you’ve consented
We do not sell your personal information.
4. STIHL Product Orders
Orders for STIHL products link to stihlshop.co.nz/amberley where purchase, payment and fulfilment are handled. Your order data may be shared between stihlshopamberley.co.nz and stihlshop.co.nz/amberley solely for order processing, delivery and customer service.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Enable site functionality
- Understand how our site is used
- Personalise your experience
You can disable cookies in your browser, though some features may not function properly.
6. Your Rights
Under New Zealand law, you can:
- Access your personal information
- Request updates or correction
- Withdraw consent to certain uses
To do this, contact us at:
Turf Force Limited / STIHL Shop Amberley
Email: info@turfforce.co.nz
Address: 47 Carters Road, Amberley
7. Security
We use reasonable security measures to protect your information, but no system is completely secure.
8. Changes to this Policy
We may update this Policy. The latest version will be on our Website with the effective date.